Jos Williams

Head of Omnichannel Product
Boots

Matt Poole is the Head of OmniChannel Product and Digital Experience at Boots UK, where he is responsible for the Boots UK OmniChannel strategy bringing new retail and healthcare customer proportions together in a seamless way across mobile, web and store

Matt joined Boots in December 2013. Prior to this role, he was the Digital Channels Director at Ladbrooks where he defined and implemented the sportsbook strategies for mobile, tablet and desktop.

Matt is a highly motivated digital expert with over 15 years of experience in leading cross–discipline teams to define strategies, deliver capability and manage operations within the retail, leisure and healthcare industries both in the UK and Internationally.

Check out the incredible speaker line-up to see who will be joining Jos.

Download The Latest Agenda

Transforming Your Business Through Customer Obsession

Sunday, August 6th, 2017

10:00 Keynote: What Was, What Is & What Will Be- How To Plan For Your Digital Future

Old Realities Persist While New Realities Are Still Half-Baked

Hear the inside story on how one of the most iconic brands on the UK High Street gradually builds its digital proposition and sets its agenda to anticipate future growth. Stores are still very much alive, so one of Robin’s key daily questions is, “How can digital and physical work hand in hand?” Future proofing involves blurring the online and offline, bringing a data-driven strategy to storefronts and inspiring marketing, trading, operational, data, change and systems experts to share a common vision of the future. Matt shows you how.