21 - 23 June, 2016
44 20 7368 9465
Consumers want personalisation - they want to be shown the right content at the moment when it matters to them most. But delivering personalisation is challenging as it requires lots of data and systems to make the experience between retailers and consumers seamless. In this panel, veteran retail thought leaders will open up the discussion about personalisation and share their thoughts on what works, what has failed them and what they see coming in the next few years.