eTail Europe 2016 (past event)
21 - 23 June, 2016
44 20 7368 9465
Steven Ledgerwood
Managing Director, UK
Emarsys
Check out the incredible speaker line-up to see who will be joining Steven.
Download The Latest AgendaMultichannel Growth
Friday, October 6th, 2017
11:10 Concurrent Small Group Roundtables (Located in Whittle Room)
After two days of presentations and panels, we’re turning the show over to you! You’ll sit at a table with 10-15 retailers who share your responsibilities & resource levels, to discuss specific challenges and tactics to overcome them. Choose two tables for 40 minutes each this morning, then another two tables for 40 minutes each this afternoon. Enjoy!
RT 1: Key Considerations for International Expansion
Seb Villien, Head of eCommerce, Joe Browns
RT 2: How Do You Make Your Online Business Work For The Older Customer?
Patrick Osborne, Head of Customer Insights & Analytics, QVC
RT 3: How To Engage Instore Teams To Use Mobile Devices To Enhance Customer Experience
Fabrice Khullar, Senior Product Owner, Smart Shop & Retail Apps, Sainsbury’s
RT 4: Innovation And Transformation At A Fast-Moving Multichannel Retailer
Thilo Bendler, VP, Otto Group
RT 5: Table Hosted By IBM
Dave Walters, Strategic Marketing Evangelist, IBM
RT 6: International Success Part 1: Finding the Right Markets
Charles Whiteman, SVP, Client Services, MotionPoint
RT 7: Organisational Change - How Are Retailers Able To Evolve & Adapt To Changing Consumer Needs?
Simon Forster, Executive Director, Multichannel, Marketing & Supply Chain, Selfridges
RT 8: Getting The Most From Your Customer Data And Marketing Spend To Create Long Term Revenue
Steven Ledgerwood, Managing Director, UK, Emarsys
RT 9: Unleashing The Power Of Personal To Get The Most Out Of Your Customer Data
Jason Van Der Westhuizen, Head of Online Europe, Lands' End
RT 10: Turning Data Points Into Actionable Information
Ed Whatmore, Head of Online and Direct Marketing, Mountain Warehouse
RT 11: Topic TBC
Chris Field, Managing Director, Fieldworks
RT 1: Key Considerations for International Expansion
Seb Villien, Head of eCommerce, Joe Browns
RT 2: How Do You Make Your Online Business Work For The Older Customer?
Patrick Osborne, Head of Customer Insights & Analytics, QVC
RT 3: How To Engage Instore Teams To Use Mobile Devices To Enhance Customer Experience
Fabrice Khullar, Senior Product Owner, Smart Shop & Retail Apps, Sainsbury’s
RT 4: Innovation And Transformation At A Fast-Moving Multichannel Retailer
Thilo Bendler, VP, Otto Group
RT 5: Table Hosted By IBM
Dave Walters, Strategic Marketing Evangelist, IBM
RT 6: International Success Part 1: Finding the Right Markets
Charles Whiteman, SVP, Client Services, MotionPoint
RT 7: Organisational Change - How Are Retailers Able To Evolve & Adapt To Changing Consumer Needs?
Simon Forster, Executive Director, Multichannel, Marketing & Supply Chain, Selfridges
RT 8: Getting The Most From Your Customer Data And Marketing Spend To Create Long Term Revenue
Steven Ledgerwood, Managing Director, UK, Emarsys
RT 9: Unleashing The Power Of Personal To Get The Most Out Of Your Customer Data
Jason Van Der Westhuizen, Head of Online Europe, Lands' End
RT 10: Turning Data Points Into Actionable Information
Ed Whatmore, Head of Online and Direct Marketing, Mountain Warehouse
RT 11: Topic TBC
Chris Field, Managing Director, Fieldworks
13:30 Concurrent Small Group Roundtables (Located in Whittle Room)
After two days of presentations and panels, we’re turning the show over to you! You’ll sit at a table with 10-15 retailers who share your responsibilities & resource levels, to discuss specific challenges and tactics to overcome them. Choose two tables for 40 minutes each this morning, then another two tables for 40 minutes each this afternoon. Enjoy!
RT 1: How To Get Offline Data Visible In Online Tools
Neil Insdorf, Head of eCommerce, CEWE France
RT 2: Using Content In Different Forms & Managing It Wisely To Gain Loyal Customers
Tami Ostmark, Director of Global Business Marketing and Operations, Overstock.com
RT 3: Scaling for Global Growth: Lessons Learned In International eCommerce
Edward Donald, Omni-Channel / eCommerce Retail Consultant, UK Trade & Investment
RT 4: The Learning Curve in Feelunique's Global Growth
Joel Palix, CEO, Feelunique.com
RT 5: Table Hosted By IBM
Dave Walters, Strategic Marketing Evangelist, IBM
RT 6: International Success Part 2: Minimise Risk While Maximising Your Profit
Andrew Hackett, Director, EMEA, MotionPoint
RT 7: Understand Each Customer & Their Unique Journey- Who They Are, Where They Are and How To Make Them Multichannel
Julie Snape, Marketing & eCommerce Director, HSS Hire
RT 8: Getting The Most From Your Customer Data And Marketing Spend To Create Long Term Revenue
Steven Ledgerwood, Managing Director, UK, Emarsys
RT 9: Building an eReceipt Platform To Improve Mobile Instore Experience
Louise Aldred, Special Projects Director, Fred Perry
RT 10: What Does Great Customer Service Look Like To You?
Kamal Bal, Head of Online Performance, Mars & Spencer
RT 1: How To Get Offline Data Visible In Online Tools
Neil Insdorf, Head of eCommerce, CEWE France
RT 2: Using Content In Different Forms & Managing It Wisely To Gain Loyal Customers
Tami Ostmark, Director of Global Business Marketing and Operations, Overstock.com
RT 3: Scaling for Global Growth: Lessons Learned In International eCommerce
Edward Donald, Omni-Channel / eCommerce Retail Consultant, UK Trade & Investment
RT 4: The Learning Curve in Feelunique's Global Growth
Joel Palix, CEO, Feelunique.com
RT 5: Table Hosted By IBM
Dave Walters, Strategic Marketing Evangelist, IBM
RT 6: International Success Part 2: Minimise Risk While Maximising Your Profit
Andrew Hackett, Director, EMEA, MotionPoint
RT 7: Understand Each Customer & Their Unique Journey- Who They Are, Where They Are and How To Make Them Multichannel
Julie Snape, Marketing & eCommerce Director, HSS Hire
RT 8: Getting The Most From Your Customer Data And Marketing Spend To Create Long Term Revenue
Steven Ledgerwood, Managing Director, UK, Emarsys
RT 9: Building an eReceipt Platform To Improve Mobile Instore Experience
Louise Aldred, Special Projects Director, Fred Perry
RT 10: What Does Great Customer Service Look Like To You?
Kamal Bal, Head of Online Performance, Mars & Spencer