eTail Europe 2016

June 21-June 23, 2016

Queen Elizabeth II Conference Centre, London

44 20 7368 9465

Speakers

Alice Hastings-Bass
Alice Hastings-Bass
Co-Founder
Lux Fix
Alice Hastings-Bass launched LUX FIX with Rebecca Glenapp in the summer of 2012.  Before co-founding LUX FIX, Alice worked in investment banking at Goldman Sachs, and then in private equity.  The aim behind LUX FIX was to build an online destination that offers an alternative to mass-market fashion; we now work with over 250 boutique designers who provide age/price appropriate fashion for stylish 30+ women.
Steve Robinson
Steve Robinson
Fmr. CEO
ACHICA
In 2011 Steve became Chairman of probikekit.com, culminating with a sale of the business to The Hut Group. Following 18 months as Customer Director at B&Q Steve joined ACHICA as CEO in July 2013 eventually selling the business to Worldstores in 2015. Steve is currently Chairman of Expandly and CEO of Growthdeck.

Joel Palix
Joel Palix
CEO
Feelunique.com
Senior executive with 20 + years experience in the beauty and luxury sector CEO of iconic perfume and fashion brands with $ 500M + turnover. Strong advocate of creativity and digital innovation to deliver business growth. Significant international experience with key positions held abroad, worldwide mobility.


Alexandra Bell
Alexandra Bell
CEO
Belcurves
Alexandra Bell is CEO of Belcurves. Marrying proprietary 3D technology and human body and garment data, Belcurves is an innovative, easy-to-integrate, virtual try on (vto) tool/web service.
Neil Sansom
Neil Sansom
CEO
Wool Overs
Leading multichannel, Ecommerce and marketing professional at senior leadership level across numerous verticals. Committed to shaping the future for businesses and delivering real performance improvement and developing. Named in the top 50 Ecommerce professionals and winner of numerous Ecommerce and marketing awards including Drapers overall gold award.
Anthony Fletcher
Anthony Fletcher
CEO
Graze
Levi Young
Levi Young
Co-Founder
Enclothed Ltd
Levi is co-founder of Enclothed. Levi studied journalism and prior to Enclothed, Levi was head of sales at a branding and marketing firm. Levi now heads up the sales and marketing team at Enclothed.
Dana Zingher
Dana Zingher
Co-Founder
Enclothed Ltd
Dana is co-founder of Enclothed. Prior to Enclothed, Dana began her career in fashion with a BSc in Fashion management, followed by an MSc from Imperial College London. Dana then continued her career in the city as a technology consultant and now heads the styling and technology department at Enclothed.
Julian Burnett
Julian Burnett
CIO
House of Fraser
Julian is Executive Director and CIO of House of Fraser. He leads the change and IT function to deliver innovation, transformational change and service excellence for House of Fraser's multichannel retail business in the UK. He holds a wider remit for leading the strategy for Retail technology within the Sanpower Group. Julian is a business technology leader specialising in the transformation and digitisation of consumer facing businesses. He has experience in a broad range of sectors including retail, financial services and telco/media and a successful track record of shaping, architecting and delivering high impact technology enabled business transformation; and re-energising, developing and leading high performing change and IT functions and consulting practices.
Sarah McVittie
Sarah McVittie
Co-Founder
Dressipi
Lysa Hardy
Lysa Hardy
Chief Commercial Officer
Holland & Barrett International
Lysa joined NBTY Europe in July 2012 as Chief Marketing Officer.  Prior to this she was interim Chief Marketing Officer at the RAC where she built a new marketing team and structure to bring the brand back to life, following the purchase of the business by The Carlyle Group from Aviva.  Lysa oversaw the separation of the commercial activity from Aviva, development of new e-commerce capability, and put together a new integrated full mix marketing plan whilst conducting a complete creative review.
Jon Sainsbury
Jon Sainsbury
Chief Revenue Officer
Blue Nile
Jon Sainsbury serves as Blue Nile’s president of international, responsible for the growth and development of the company’s operations in more than 45 countries. Sainsbury joined Blue Nile in September 2002 and was appointed to his current position in April 2014. Prior to his current role, Sainsbury was Blue Nile’s vice president and head of strategy. In that capacity, he was responsible for driving the company’s long-range strategic planning initiatives in addition to the day-to-day oversight of Blue Nile’s online marketing and user experience organizations. From 2008 through 2013, Sainsbury served as Blue Nile’s vice president of marketing, where he was responsible for efficiently marketing the company through online channels such as paid and natural search, email, affiliates, social, and display.

@BlueNileDiamond

Carl Miller
Carl Miller
Founder & MD
Global Retail Insights Network (GRIN)
Carl Miller is the Founder and Managing Director of the Global Retail Insights Network (GRIN), the principal not-for-profit global community for e-commerce professionals. Carl founded the GRIN to help cross border retailers lead and innovate through knowledge and collaboration. He previously led the retail practice at GlobalCollect (an Ingenico company), where he worked with top retailers, helping them develop global e-commerce strategies. Carl is studying innovation at the Haas School of Business executive education program, and has been designated as a 'Top of the List E-Commerce Professional' by the San Francisco Business Times for his innovation around B2C services.
Michel Byvoet
Michel Byvoet
CEO & Founder
Bivolino
Jon Lane
Jon Lane
COO
Surfdome
Having great fun at Swell EU (Surfdome), developing the world's best action sports and youth lifestyle destination, helping you #enjoytheride.
Thierry Bedos
Thierry Bedos
CTO
Hotels.com
Thierry is a seasoned technology leader with proven track record in Europe, the US and Asia. In his current role, he is in charge of the global technology teams that deliver and operate all the online websites and mobile apps for Hotels.com. Thierry has a wealth of experience delivering global products to consumers and businesses, having founded few startups in Asia and co-authored patents on web technologies. He holds an engineering degree from Supélec, France and currently lives in London with his wife and 2 children.
Chiara Bello
Chiara Bello
Creative Director & Chief Happiness Officer
DeinDeal
Chiara is an innovative and design-thinking Creative Director and Head of Innovation, with focus on Customer Centric approach and Innovation in the online business.

Chiara has matured a professional expertise in online Start-Up businesses offering curation, design thinking and visual identity. Chiara is also head of DeinDeal Innovation Lab, leading Customer-centric and Innovation workshops to understand customer needs and boost new creative solutions into the business.

With now 4 years of experience in online e-commerce business Chiara has gained a deep understanding of the power of design thinking and the role of creativity and innovation in the online business.

Visionary, provocative and innovative Chiara is willing to create new exciting scenarios for the everyday life.
Jamie Bartlett
Jamie Bartlett
Author
The Dark Net: Inside the Digital Underworld
Jamie Bartlett is the author of The Dark Net, an examination of the hidden corners of the internet and the strange subcultures and protagonists that inhabit it – from Bitcoin miners to neo-Nazis.

As Head of the Violence and Extremism Programme and the Centre for the Analysis of Social Media at the think-tank Demos, Jamie has researched and written extensively about radical political parties and movements across Europe. He is also a technology blogger for the Telegraph and writes frequently for several publications on how the internet is changing politics and society.

Jamie’s main topics are new political movements, social media research and analysis, internet cultures and security and privacy online.

Jamie is currently writing his new book Radicals to be published in 2017.

Brian McBride
Brian McBride
Chairman of ASOS
Former CEO Amazon.co.uk
Brian McBride is Chairman of ASOS, the leading on-line fashion retailer, and Wiggle, the on-line cycling retailer, where he led the recent merger with Chain Reaction Cycles. He is also Senior Non Executive Director at AO.com and is Senior Adviser with Scottish Equity Partners. He is a member of the UK Government’s Digital Advisory Board, which steers the digital delivery of Government services to citizens, and a member of the Court (Governing Body) of the University of Glasgow.

He was CEO of Amazon.co.uk from 2006 to 2011 having led it through its high growth period. He began his career with Xerox and subsequently worked in senior roles at IBM, Dell Computers and as Managing Director of T-Mobile (UK). He has been a Non Executive Director of Celtic Football Club PLC, SThree PLC, and Computacenter PLC and has served as a Non Executive Director on the Board of the BBC and the Advisory Board of Huawei UK.

Bart Schutz
Bart Schutz
Author, Persuasion Psychologist & Member of Netherlands Institute of Psycho
Netherlands Institute of Psychology
Bart Schutz - 1972 - is a consumer psychologist and one of the few international leading voices on online persuasion and consumer behavior. He studied (consumer) psychology at the Tilburg University (the Netherlands). He has both academic, as well as over 15 years of strategic & practical experience in creating more effective and persuasive online dialogues.

Bart is "chief inspiration" within his international operating and award winning company 'Online Dialogue'. Among other things he is the author of the WheelOfPersuasion.com (a worldwide renowned blog on online persuasion techniques (with A/B-tests proving them) and Member of the Advisory commission for the editorial board of "De Psycholoog" magazine for the Dutch Institute of Psychologists.

LinkedIn: https://www.linkedin.com/in/bartschutz
Twitter: @BartS

Nick Lansley
Nick Lansley
Author, Startup Mentor & Former Head of Open Innovation at Tesco Labs
Author
I'm an "Innovation Insider" with a passion for bringing pragmatic innovation techniques and ways-of-working to areas of business that want to start their own innovation teams, or who are struggling to get traction with innovation projects. I'm passionate about open data and APIs, giving companies courage to unlock data for use by colleagues on behalf of customers, and even publish for everyone's use if appropriate. You'll be surprised at the value of data locked away in your databases and the correct control of its publication via APIs.


David Lindsay
David Lindsay
Fmr SVP Technology
Farfetch.com
Kai Li
Kai Li
VP, International
Revolve Clothing
Thilo Bendler
Thilo Bendler
VP
Otto Group
Thilo Bendler is the Vice President of Knowledge Management at Otto Group. His responsibilities include consulting on all Otto Group Companies with a focus on Marketing, Sales, Assortment and Strategy, as well as the organisation of Know-how Exchange for the Otto
Ward Van Duffel
Ward Van Duffel
VP, Direct to Consumer EMEA
LEGO
20+ years experience working with some of the world's highest regarded Consumer Goods Brands in Retail and e-Commerce, across different channels (B2B and B2C), geographies and cultures.
Working with and creating high performing teams, both in start-up environments, as well as in established organisations. Speaker at several eCommerce and Retail conferences.

Martin Gill
Martin Gill
VP, eCommerce
Forrester Research
Martin serves eBusiness & Channel Strategy Professionals. He leads the development of Forrester's digital business transformation playbook, which focuses on how firms must rethink their business strategies to compete in the digital age.

Martin covers digital and eBusiness maturity. His research focuses on how firms can adopt organizational structures, processes, sourcing strategies, and metrics that help them embed digital tools and capabilities throughout their organizations to become both more customer-centric, agile, and innovative in how they embrace change. He is based in the UK but covers global trends.

Martin's background spans both business and IT roles. He joined Forrester from the retail industry, having worked at Boots, a major European health and beauty retailer, for a number of years.

Martin holds a first degree in manufacturing engineering and operations management from Nottingham University and a Master of Philosophy from Newcastle University by research covering the simulation of commercial systems.
Joe Swales
Joe Swales
Global Digital Director
SurfStitch Group
Jonathan Newton
Jonathan Newton
Global Director of Digital
ghd Hair Ltd.
A confident, well-rounded and enthusiastic individual with a passion for eCommerce and a results-driven career. She is also highly regarded speaker, at events such as the Walpole Luxury eBusiness forum, Luxury Interactive, Retail Technology Summit and Media Pro. She also has an active role within the Anti-Counterfeit industry and is a regular speaker & writer on the subject.
Eric Lewis
Eric Lewis
Global Head of eCommerce
Gant
Global Head of Ecommerce, specialising in online fashion retailing, with a background as a chartered accountant. Extensive experience and proven results, both client and agency side, working in the UK and internationally with brands such as Reiss, Harvey Nichols, Bench, Ted Baker USA and latterly GANT. A highly analytical and ROI focused approach to online marketing, having both consulted on and implemented a broad range of successful campaigns. A proven track record of successfully managing teams and driving their development. Having held director level positions, comfortable engaging key stakeholders and influencing as well as running a P&L independently.


Chris Bates
Chris Bates
Head of Customer & Digital IT Delivery
River Island
Faye is responsible for technology across all River Island Channels, from strategy through to delivery.  Her current focus is working with the business to develop the different customer touchpoints to improve the customer experience and provide integrated sales and service.

Faye is also leading transformation within the IT department itself, ensuring that the company has the right IT people, processes and methodology to deliver the change at a competitive pace using the best technologies available.

Faye’s background and experience cuts across Management Consulting, IT Delivery & Leadership and Change Management. She has worked as a consultant and IT Leader with many household names in the Retail and Consumer industry including, Marks & Spencer, Amazon Enterprise, Tesco, Cath Kidston and Carrefour. 

Niranjan Soni
Niranjan Soni
Group Head of Digital Operations
Thomas Cook
Graham Cook is an interim executive currently engaged by Thomas Cook as Director of Digital Operations working most recently for the Chief Executive and now with the Group’s Chief Digital Officer. Leveraging his experiences leading the eCommerce businesses for Thomas Cook in Belgium and Netherlands Graham has been responsible for the Group digital function delivering development, digital product management, analytics and optimisation solutions to all parts of the company, as well as driving digital best practice and delivering new strategic digital partnerships to accelerate digital trading performance across all the company’s markets. Prior to being invited back to Thomas Cook Graham has had interim assignments with clients including Airport Angel, Avis/Budget and Travelport in a number of digital and P&L leadership roles. Prior to starting his own interim business in 2010 Graham’s career focus was in product management and he held roles at Expedia as VP Product & Strategy, Orange and Thomas Cook. As such he has experience across multiple channels with a bias to the travel sector. He has an MBA and Economics degree, is married with a daughter and lives in north London.
 

Alicya Sinclair
Alicya Sinclair
Group Head of eCommerce
Iglo Group
Francis co-leads the Iglo Digital hub, with a target of enabling the Iglo Group to successfully lever all of the opportunity which the Digital world now offers to Manufacturers and Retailers.

Francis works with the Iglo Marketing and Sales organisations to ensure that product sales are maximised wherever Retailers stock Iglo products online across Europe. There are opportunities to improve the presence of products in all Retailers and Markets, whether with the largest, most established Multichannel Retailers, or with smaller Pure Play Retailers. The opportunities can include driving more traffic to Retailer partners, the shop window of the product detail page, ranging recommendations, or helping Retailer partners to create bigger baskets.

Gillian Geraghty
Gillian Geraghty
Head of Digital
Eurostar
Nearly twenty years of experience in digital spanning all elements from technical delivery, eCommerce, Customer experience, Digital strategy, Commercial negotiation, team management, motivation and leadership. I currently lead Eurostar’s customer facing digital and eCommerce strategy across web, mobile and on-board entertainment.
Dave Elston
Dave Elston
Digital Director - Europe
C&J Clarks
Experienced multi channel expert with an ecommerce and retail background in one of the UK’s leading brands- HMV. Extensive P&L and business case management experience. Takes an inquisitive and innovative approach which is grounded in extensive experience. Commercially aware with an analytical nature which assists lateral thinking, and focused on meeting the needs of the customer. Adaptable to different situations as well as structures, ability to prioritise multi dimensionally, excellent manager of teams and delivers against business objectives. Highly transferable skill set.
Jason Kang
Jason Kang
Head of eCommerce
Joe Browns
Seb is responsible for online sales at Joe Browns, managing their own website and digital campaigns as well as marketplace partners. In an offline world ruled by direct response, he is always focused on bringing in efficiencies to current processes whilst allowing innovation to take place. He enjoys a mix of analytics and creativity in a very varied role covering conversion rate optimisation alongside international expansion and e-CRM.

Richard Voyce
Richard Voyce
Head of eCommerce
CEWE France
A hands on digital marketing leader. I enjoy meeting new challenges and helping others to achieve their goals (mentoring). I have successfully launched and delivered numerous data-driven marketing strategies encompassing online marketing and multi channel marketing.
Jos Williams
Jos Williams
Head of Omnichannel Product
Boots
Matt Poole is the Head of OmniChannel Product and Digital Experience at Boots UK, where he is responsible for the Boots UK OmniChannel strategy bringing new retail and healthcare customer proportions together in a seamless way across mobile, web and store
 
Matt joined Boots in December 2013. Prior to this role, he was the Digital Channels Director at Ladbrooks where he defined and implemented the sportsbook strategies for mobile, tablet and desktop.
 
Matt is a highly motivated digital expert with over 15 years of experience in leading cross–discipline teams to define strategies, deliver capability and manage operations within the retail, leisure and healthcare industries both in the UK and Internationally.

Sergio Romero Penas
Sergio Romero Penas
Head of eCommerce
Ocado/Marie Claire Beauty
Alice Hastings-Bass
Alice Hastings-Bass
Head of Global Transport
Superdry
Tom Goode
Tom Goode
Head of Marketing Revenue & Analytics
Secret Escapes
David is an internet and marketing enthusiast and pursues both these interests working for Secret Escapes, where he is Head of Marketing Revenue and Analytics.

Prior to Secret Escapes David filled a similar role at HomeAway, was a management consultant for Bain & Company and began his career working for Groupon.

David loves travel, having toured extensively through Europe, Asia and South America, and his hobbies include running and struggling to learn Mandarin.

Currently he lives in London, the home of his beloved West Ham United FC, of which he is a long suffering fan. David graduated from the University of Cambridge with a 1st class degree in Economics and an MPhil degree in Industry and Management.



Anastasia Roumelioti
Anastasia Roumelioti
Group Technology Director
DFS
Passionate about multichannel retail and the use of the online channel to deliver excellent customer experience as an integral part of the overall shopping experience. With a technology background but with the experience of a number of business roles enjoy working with technology professionals to deliver great shopping experiences for customers.
Geoff Bull
Geoff Bull
Head of Online and Direct Marketing
Mountain Warehouse
Jason Van Der Westhuizen
Jason Van Der Westhuizen
Head of Online Europe
Lands End Europe Ltd
Jason is an accomplished multi-channel professional with over 17 years of proven digital experience across brand, creative, marketing and eCommerce, gained in the UK, USA, Germany and France. Responsible for delivering a high quality digital customer experience through leading in-house teams and agencies across creative & publishing, eCommerce, customer behavioural insights and analytics.
Elisa Pogliano
Elisa Pogliano
Head of Analytics, Marketing Services & Platforms
Tesco
Patrick Osborne
Patrick Osborne
Head of Strategic Insight & Reporting
QVC
Ben Greener
Ben Greener
GM, UK & Ireland
Airbnb
James is Airbnb's General Manager for Northern Europe, overseeing Airbnb's market growth across UK, Ireland, Netherlands and the Nordics. Prior to Airbnb James had a stint at Arthur D. Little strategy consultancy before 8 years at Google in London, Sydney and Singapore; most recently running their APAC Emerging Markets business.
Nick Pape
Nick Pape
Head of User Experience
Shop Direct
As head of UX at Shop Direct, Sam is responsible for delivering the most engaging and innovative shopping experience to millions of customers across all devices. He and his team ensure that the key objectives of the business are met by continually optimising customer journeys to drive improved customer satisfaction and business performance.

Shop Direct is the UK’s second largest pureplay online retailer, with annual sales of more than £1.8 billion. Our digital department store brands include Very.co.uk, which is now a £850 million brand, and receive over a million website visits every day.

We exist to make good things easily accessible to more people. With our department store range, market-leading ecommerce and technology capabilities and unique financial services offer, we’re well placed to deliver on that promise.

We sell more than 1,100 famous brands, including big name labels and our own exclusive brands, and deliver 48 million products to our four million customers every year. Our click and collect service, Collect+, delivers to more than 5,500 stores across the country, increasing ease and convenience for customers.

For more information on Shop Direct, visit www.shopdirect.com or follow us on Twitter at @ShopDirect.

Anthony Fletcher
Anthony Fletcher
Head of Customer Insight
Arcadia
Stuart McMillan
Stuart McMillan
Deputy Head of eCommerce
Schuh
A senior ecommerce professional, I have a wide range of experience in all aspects of ecommerce, from design, to content production; from managing high availability infrastructure to user experience testing. I have experience in managing teams to deliver the above, as well as other areas such as development testing and PCI compliance. I work within the fashion industry.

I have particular interests in page performance, conversion rate optimisation, usability, responsive web design, customer experience and order fulfilment.

My goal is simple: I want to be responsible for the best-in-industry ecommerce website that does everything right, every last detail.

Anil Patel
Anil Patel
Director of Commerce
Telegraph Media Group
Barry is a Multichannel / eCommerce / Online Retail Leader with a combination of commercial skills, marketing insight, international and product management experience that makes him unique amongst his peers.
Billie Whitehouse
Billie Whitehouse
Technology Director
Maplin
Technology leader with experience as CIO, Interim and consultant. Currently executive board director at N Brown leading their digital omni-channel technology team. Specialist area is large scale Business to Consumer solutions, leveraging omni-channel e-commerce and customer insight analytics to deliver market leading customer experiences in Retail, Financial Services and other sectors.


Gracia Amico
Gracia Amico
Managing Director
Mister Spex
Mirko Caspar studied business administration at the University of Münster, where he went on to gain a PhD. The most important appointments in his career to date were as a corporate consultant at McKinsey, with a focus on marketing and strategy, as senior director for business development at the entertainment conglomerate Universal Music and managing director of its mail order subsidiaries, and as a managing partner of the virtual world company Metaversum. As a managing director of Mister Spex, Caspar is responsible for the Marketing, CRM, Category Management, Retail, Public Relations and Product Management divisions and is in charge of international markets.
Tobias Mattsson
Tobias Mattsson
Executive Director, Multichannel, Marketing & Supply Chain
Selfridges
John Werbinski
John Werbinski
Director of Global Business Marketing and Operations
Overstock.com
As both an operations and marketing professional, Tami is a visionary who sees the stories in the data. She enjoys building engaged and empowered teams, customers and audiences all over the world through chronic touch points, localized content and stellar product assortment.

Now heading up the global business for Overstock, she is seeking new opportunities to sell the Overstock brand of products all over the world through its marketplace expansion and a more localized customer experience on Overstock.com.
Leonie Tamkin
Leonie Tamkin
eCommerce Director
Evans Cycles
Senior ecommerce professional experienced in trading, marketing and proposition development. I'm fortunate enough to be working for a fast paced and rapidly growing company in a dynamic multi channel environment. I'm even more fortunate that I'm able to combine my passion for cycling with my career in marketing and ecommerce working for the UK's largest cycle retailer. This varied role has exposed me to, and given me experience across a range of marketing and ecommerce activities and operational functions.


Bart Maes
Bart Maes
Head of Multi-Channel Sales & Development
Virgin Media
Chris Coleman has been at Virgin Media for over 10 years in a number of sales and commercial roles. His passion is exploiting the best technology to drive amazing sales conversations and a truly ‘Virgin’ customer experience. Most recently Chris has been leading the development and delivery of Virgin Media’s Multi-Channel/Omni-Channel Sales Strategy. With prospect & customer feedback at the centre of every decision & action Chris has delivered a seamless, consistent and personalised buying experience across the many customer touch-points at Virgin Media.
Matt Henton
Matt Henton
Head of Online Performance
Marks & Spencer
I have spent my career working in the retail sector, with the last 8 years in the online space. This has included a number of roles in programme delivery, new technology and innovation, website re-platforming, product management and voice of customer.
 
In my current role in particular as the Head of Online Performance at Marks & Spencer, listening to what our customers tell us both directly and indirectly is key to deciding what we need to do in order to respond to their needs, hence customer experience is a topic that I am passionate about.

Mark Wright
Mark Wright
Director of Omni-Channel
B&Q
Mike Durbridge is Director of Omni Channel at B&Q.  Mike is accountable for defining and implementing and leading a  customer led, Omni Channel Digital Strategy to transform B&Q into a true Omni Channel Retailer, with seamless customer experiences.  Prior to joining B&Q in March 2013, Mike spent four years leading the Retail, Online and Contact Centre channels at Vodafone UK, creating the first multichannel operation for Vodafone globally.  Mike has had a variety of marketing, sales, commercial and operational leadership roles in telecom, financial services and mail order businesses over the course of his 20 year career and is a strong believer that the key to commercial success for modern retailing is to ensure that customers, enabled by choice, simplicity and consistency, are placed at the heart of any business.


Dr. Itiel Dror
Dr. Itiel Dror
Director, Centre for Interaction Design
Edinburgh Napier University
David Benyon is professor of interaction design at Edinburgh Napier University. He has been working in the area of user experience (UX) for over 10 years and in human-computer interaction (HCI) for over 20 years. He recently developed the concept of a blended space to characterise UX in this era of omni-channel interaction. Blended spaces are spaces where the physical and digital spaces are closely intertwined. He is author of the book Designing Interactive Systems, published by Pearson.
Joana Fernandes
Joana Fernandes
Director, eCommerce
Carrefour
Peter Hvidberg
Peter Hvidberg
Fmr. eCommerce Development Manager
River Island
Experienced digital professional with over 15 years of experience in multichannel retail environments including high street fashion, grocery and pureplay marketplaces.


Sean O'Neill
Sean O'Neill
Director Online Product Development
Tesco
Sean has spent the past 17 years at the intersection of ecommerce, consumer behavior, and data-driven feedback loops.  Sean joined Tesco in 2014 and is Product Development Director for all of Tesco’s global online shopping platforms (spanning 9 countries).  Prior to that Sean spent 11 years at Amazon.com (starting in 1999) for product development and operations focused across a range of business functions including merchandising, programmatic recommendations, category expansion, fulfillment, marketplace platform, and on-site advertising. Sean holds an MBA from the Kellogg Graduate School of Management (Northwestern University) and is a co-author of six patents.
Steve Partridge
Steve Partridge
Global Marketing Director
Carlsberg Group
Manlio Sanna is a Global Principal at IMS Health, the world’s leading company in Strategic Consulting for the Health Care industry; he is in charge of strategic marketing and portfolio engagements with global headquarters of companies playing in the Consumer Health and Personal Care categories. He was previously a Global Marketing Director at Carlsberg, where he led double-digit growth for 2 years in a row on their portfolio of Premium International brands, majorly driven by Digital Marketing. Before that, he had a successful 12-year career at P&G, where he was leading the company’s Fabric Care portfolio in Europe, and in his last role he was Head of Digital Marketing and e-commerce, accelerating P&G e-sales from single-digit increases to two consecutive years of growth rate above 25%.
Emma Fouracre
Emma Fouracre
eCommerce Director
ASDA
Debbie Wren
Debbie Wren
Senior Technical SEO Manager
House of Fraser
An enthusiastic, proactive and goal driven global SEO manager with a proven track record in the achievement of profitable international business growth through the creation and execution of triumphant SEO oriented analytical optimization strategies, both on and off page. Has a passion for technical SEO and deep knowledge of emerging global SEO trends, experience in several European online markets and an expertise in multi-lingual keyword research and its implementation optimizing meta-data. Has worked with most, popular CMS platforms and has experience with all current SEO and Webmaster tools, as well as having built beneficial professional relationships with a number of local copywriting and link-building agencies across Europe. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurized and challenging working environments.
Wilko Klaassen
Wilko Klaassen
Special Projects Director
Fred Perry
Yariv Bash
Yariv Bash
eCommerce Director
Cath Kidston
A talented and highly skilled Digital & Marketing Director, with 18 years’ experience gained across multiple industry sectors. Focused on managing the design and development of product branding and positioning, from initial concept through to delivery.


Pete Joseph
Pete Joseph
Manager, eCommerce
Bonmarche
Dan Stone
Dan Stone
Retail Director
Watches of Switzerland
Damian is a leader of change and a luxury professional: from managing multi branded retail portfolio to mono branded strategy, he has been part of iconic retail institutions in the UK.

Damian graduated in International Trade Marketing and Management.

He previously worked at Selfridges, where he held senior roles and managed few business categories, from fashion to beauty. He also opened Global retail flagship for Burberry at Regent Street and since 2013 is part of the Aurum group where he is responsible for the Flagship market as a Retail Director for Watches of Switzerland.

Aurum Holdings is the largest prestige and luxury jewellers in the UK which includes the Watches of Switzerland, Mappin & Webb, Goldsmiths, and boutique Goldsmiths brands within its portfolio.
Damian is also a contributing editor to some contemporary UK publications as well as a retail consultant.

The WatchPro Hot 100 retail Titans has listed Damian as one of most influential people in the industry. His journey continues in luxury retail.

Pouya Boland
Pouya Boland
Managing Director
Swim Direct
Julie Austin
Julie Austin
Marketing & eCommerce Director
HSS Hire
Fabrice Khullar
Fabrice Khullar
Sr. Product Owner, Smart Shop & Retail Apps
Sainsbury’s
Hannah Mason
Hannah Mason
Head of Personalisation
Marks and Spencer
Leading the personalisation roadmap at M&S, Hannah works alongside loyalty, data and digital development teams to provide a joined up customer experience across physical and digital touchpoints.
We know more about our customers than ever – so let’s use that to help them complete their shopping missions in a more relevant way.

Jon Asbury
Jon Asbury
Multichannel Director
GO Outdoors
Jon Asbury is Multichannel Director at GO Outdoors the market leading and fastest growing Outdoor equipment and clothing retailer with over 17 years experience of growing Multichannel businesses and is responsible for the commercial performance, operational effectiveness and strategic development of the GO Outdoors Multichannel business. Through their Discount Card GO are one of the few retailers to have an understanding of offline customers that matches their understanding of online customers. Prior to this Jon led a team of specialists responsible for the development and trading of the Halfords Multichannel offer.
Johan Riis Johansen
Johan Riis Johansen
CRM Manager
Sarenza
Amy Jackson
Amy Jackson
Managing Director
Prezzybox
Anders Dahlberg
Anders Dahlberg
Omni-Channel/eCommerce Retail Consultant
UK Trade & Investment
Edward Donald is former Head of Brand Content at Sony Group, Europe and has held management level positions at 4 leading retail brands and advertising agencies.

Edward developed the e-Exporting Programme for UK Trade & Investment to accelerate the number of British companies that export using e-commerce. The Programme aims to enable UK brands and retailers to sell to 80% of the world’s connected consumers and combines data from multiple sources to help UK businesses identify demand overseas with the best selection of channels to meet it. A key pillar of the Programme is the role e-marketplaces can play to increase the speed of internationalisation for British businesses.

Richard Clark
Richard Clark
Chief Digital Officer
Halfords
Kyle Duford
Kyle Duford
CMO & UK MD
myThings
With over 10 years of experience in the advertising and adtech industries, Shachar is responsible for corporate and communication strategy, establishing market leadership aniving demand for the company's ad solutions worldwide. Prior to joining myThings, Shachar was Director of Product Marketing at AdYouNet, a provider of direct marketing solutions over display ads. Shachar began her advertising career as a strategic planner at McCann-Erickson, Israel's leading ad agency, working on multi-million dollar campaigns. At McCann, Shachar was a founding team member of the first digital strategy department within an ad agency in Israel. Shachar holds an MBA, magna cum laude, and a bachelor degree in Computer Science and Psychology from Tel-Aviv University.
Adeola Sole
Adeola Sole
Chief Commercial Officer
RedEye
Matthew is a Masters graduate from the London School of Economics. In 1999, Matthew entered the online world and was a founder member of the Direct Marketing Association’s Email Council, which seeks to champion email as an essential part of the greater marketing mix. In 2006, Matthew made the leap to RedEye where he proudly represents the ‘grey hair’ faction of the management team and is a tireless exponent of CRM and the power of the RedEye Customer Data Platform.
Fayez Mohamood
Fayez Mohamood
Co-Founder & CEO
Bluecore
Fayez is the Co-Founder and CEO of Bluecore, where they are transforming the way eCommerce marketers use data and automation to communicate with customers. Bluecore’s marketing automation software is designed to simplify the process of ingesting terabytes of behavioral data and automatically taking action on precise insights, driving engagement and conversion rates that defy industry standards.

Previously, Fayez was Head of Product at BigDoor where he was responsible for conceiving, executing and iterating on gamified loyalty and rewards programs to increase user retention across the websites of major global brands.

Emma Mead
Emma Mead
Founder & CEO
Tinyclues
After 10 years as a researcher in algebra & geometry at leading institutions (Yale University, CNRS, as well as visiting positions in Moscow and Kyoto), David took a break from academia in 2008, to explore machine learning and digital marketing. He founded Tinyclues after realizing that mainstream approaches to data-mining in relational databases were mathematically wrong. He holds a PhD in pure mathematics.
Richard Sharp
Richard Sharp
CTO
Yieldify
Richard Sharp is Yieldify’s Chief Technical Officer. He has a PhD from the University of Cambridge and has held a variety of senior roles across research and industry. Before joining Yieldify Richard led the global product team responsible for banking comparison products at Google.
Oliver Tan
Oliver Tan
CEO
ViSenze
Oliver Tan is Co-founder and CEO at Visenze, a machine intelligence company providing visual search and image recognition solutions to e-commerce businesses, image libraries and content publishers. Prior to this role, he led business development in a security startup until its successful exit, as well as various other VC, M&A and Corp Dev roles.
Claire Logan
Claire Logan
Chief Revenue Officer
Persado
Lawrence is the Chief Revenue Officer of Persado. He is responsible for driving the overall sales of Persado, its go-to-market strategy and execution, as well as developing its network of eco-system partners. Lawrence has spent over 15 years in senior software industry positions. Before Persado, he was part of the senior team that drove the successful IPO of Model N Inc. on the NYSE in March 2013 as SVP of Sales and Marketing. Prior to Model N, he held positions as CEO of M-Factor, Inc., now owned by IBM, and VP International for ProfitLogic Inc, which Oracle Inc. acquired in late 2005.
Jeroen Leenders
Jeroen Leenders
SVP, Global eCommerce
Pitney Bowes
Ori Lavie
Ori Lavie
Vp, Sales
Dynamic Yield
Ori manages all aspects of direct customer acquisition, from small businesses to enterprise-level sales, ensuring consistent growth in revenue and client reach. He is a seasoned sales executive with a deep understanding of customer acquisition and retention, and development of strategic partnerships. Before joining Dynamic Yield, Ori held numerous senior management roles in leading mobile and Internet companies. Most recently, Ori was VP of Sales at Comigo, and prior to that he was VP of Mobile Strategy at Conduit. Ori holds a BA in Computer Science from the Interdisciplinary Center in Herzilya, Israel.
Andrew Bartlam
Andrew Bartlam
VP, EMEA
Instart Logic
Andrew Bartlam is VP EMEA at Instart Logic. He is a 20-year industry veteran having occupied Senior Management, Sales and Strategic Alliances roles at organizations including Jive Software, Rackspace, Adobe Systems, Vignette Inc, Remedy Corporation and the Industry Analyst Gartner Inc. He is a regular contributor at Industry events and in his spare time he is an advisor to several high-tech startups. Andrew graduated from the University of Portsmouth with a Degree in Politics & International Relations.
Charlie Ashe
Charlie Ashe
Head of Digital Strategy
Ve Interactive
Charlie Ashe is the Head of Digital Strategy at Ve Interactive and is involved in the definition and evolution of its commercial strategy and direction. Ensuring that Ve’s voice to market is consistently up-to-date with industry conversations, Charlie is keenly involved in the world of digital advertising and has spoken at numerous events.

With over 5 years’ experience in programmatic advertising, Charlie was previously Head of Publisher Desk at GDM Digital, one of Europe’s largest independent trading desks. GDM was acquired by Ve in November 2014 and Charlie was appointed Head of Digital Strategy in 2015.

Roisin Campbell
Roisin Campbell
Head of Strategy
RedEye
Roisin is our Head of Strategy and passionate about how people think, act and connect. She’s an expert in understanding customer behaviour and consumer interactions across various channels and devices. Roisin joined RedEye in 2008 and has since made data her slave, energetically using it to drive customer engagement and deliver multi-channel personalisation strategies.
Joel Christie
Joel Christie
Commercial Director
Rocket Fuel
Joel is the Commercial Director for Rocket Fuel UK, one of the worlds leading programmatic platforms, where he is responsible for both the sales and accounts teams.  Drawing on his experience as a digital marketer at BSkyB, Joel has built consultative and vertical based account teams, with Retail forming a large part of the companies client base. 

Rocket Fuel works with the worlds leading retailers to build and deliver programmatic strategies that utilise the most cutting edge technologies, and drive new customer growth and ROI for its clients.

Ross Halliday
Ross Halliday
Regional Sales Director, UK, Nordics and BENELUX
Emarsys
As Regional Sales Director, Ross Halliday is responsible for sales revenue, profit and client success in the UK, Nordics and BENELUX regions.  In this position, he oversees the growth and direction of Emarsys’ direct sales, SDR, BDR, sales support and solutions teams.  With over a decade of sales management, operations and development experience in the marketing technology sector, his teams focus on solutions and client success.

Before Emarsys, Ross held various high-level sales positions including: VP of Sales, UK at Mojn Ltd., Business Development Director at Neolane, Director of Business Development at Adobe and served as the Inside Sales Manager of the EMEA region at Oracle. He has built a reputation for developing strategic growth models for multi-billion software companies and for his talent of building and strengthening relationships with key accounts.

Dan Horlor
Dan Horlor
Enterprise Sales Manager
Klarna
Dan has spent the last ten years helping businesses improve their customer experience. He now helps UK retailers discover how to simplify buying with Klarna. Prior to joining Klarna in 2015, Dan has had a variety of commercial roles at some of the world's fastest moving and most innovative companies including Amazon and PayPal as well as founding and running his own successful omnichannel business.


Charles Whiteman
Charles Whiteman
SVP, Client Services
Motionpoint
Proven executive with top tier consulting and entrepreneurial experience blending strategy, operations, technology and marketing expertise to deliver innovation, profitability and brand appreciation.
Ana Sanandres
Ana Sanandres
Senior Retail Strategist
Qubit
Andrew Hackett
Andrew Hackett
Director - EMEA
Motionpoint
Dave Walters
Dave Walters
Strategic Marketing Evangelist
IBM
Dave Walters is a 20+ year digital marketer, with the last dozen years spent involved with IBM Marketing Cloud (Formerly Silverpop) in many capacities. He was Silverpop’s first corporate customer ever in the very early 2000s while working internally at UPS. From there, he spent 5+ years in Account Management at  theTop 5 US digital agencies including Modem Media, Digitas, Tribal DDB and others where he often selected marketing technology on behalf of his customers. He's been certified on the product since joining Silverpop in 2011, and spends the majority of time counseling small and large digital marketing teams on strategy and execution. Dave's also a frequent speaker at IBM Marketing Cloud and industry events around the world on all things digital marketing.
Michael Schirrmacher
Michael Schirrmacher
Managing Director
BloomReach
Michael has worked in digital technology for over 13 years and is now Managing Director of BloomReach UK.  BloomReach is a unique, next generation Personalised Discovery platform which enables large retailers to react to web wide demand and to ensure customers discover what products they are searching for both offline and online.  Prior to working at BloomReach, Michael ran teams at Webtrends where he focused upon solutions in Web Analytics, Multi-Variate testing and site optimisation.  Michael has many years worth of experience in the retail tech sector and has worked with many leading brands in luxury, fashion, electronic and department stores. 
Miles Paterson
Miles Paterson
Commercial Director
Global-e
Miles has over 12 years’ experience working in multi-channel retail for brands such as HMV, Boots and American Express. In 2009 he joined the eCommerce industry body, IMRG, developing the Mobile Commerce and Social media channel for three years alongside the most influential eCommerce merchants. A successful role in the sale of User Journey tech start up PrismaStar, lead to his role with Global-e, where he is responsible for the substantial year-on-year growth of one of the UK’s most exciting tech companies. 
Mark Elkin
Mark Elkin
VP Solution Consulting
Smartling
Mark is an experienced software executive who has helped several start-ups achieve success over the past twenty years. In early 2011, Mark joined Smartling from Symantec, through its 2007 acquisition of Vontu. In these roles, he led the sales engineering and professional services teams, and established best practices for customer evaluations, including success at more than one third of the Fortune 100. Prior to Vontu, he managed product teams and served in pre- and post-sales roles at NetGravity, Connectify, and Kana Communications. In addition to English, Mark speaks Russian, German, and Czech. Mark holds a BA in Russian Studies and Russian Literature from Brown University.
Neil Edwards
Neil Edwards
Managing Director International
Griffin Technology
Neil is the Managing Director International at Griffin Technology, responsible for the growth of its international business and the expansion of online global sales.  Griffin is a Nashville based company and a global leader in the sales of accessories for mobile devices.
 
Prior to Griffin Technology,  Neil was the European Commercial and Visual Merchandising Director for Apple Retail, for over eight years from 2006 to 2014.  He was one of the original team that took Apple Retail from 4 stores in the UK to over 100 stores across eight European countries & into Turkey.
 
He has an extensive Commercial, Marketing and Store Operations experience, having worked with major brands, such as Samsung Electronics and multiple brand retailer Dixons Group.  Throughout his career he has supported the building of teams, retail and accessory brands.

Chris Field
Chris Field
Managing Director
Fieldworks
Alex Hamilton
Alex Hamilton
Head of Research
Retail Week
Paul Wright
Paul Wright
Managing Director, UK
AppsFlyer
Based in London, Paul leads AppsFlyer’s growth and expansion in the UK market. Paul has worked in the online marketing industry for over 18 years, building and shaping businesses for some of the worlds largest agencies, advertisers and technologies.
Steven Ledgerwood
Steven Ledgerwood
Managing Director, UK
Emarsys
Timo von Focht
Timo von Focht
Country Manager D-A-CH
TagCommander
Venugopal RK
Venugopal RK
Managing Director, Global Digital Testing
Accenture
Kristian Skoeld
Kristian Skoeld
Strategy Director
Soasta
Sanji Alwis
Sanji Alwis
VP, Business Development
Applause
Adrian Moss
Adrian Moss
Retail Business Director
Monetate